Shipping and Returns

Shipping

How will my order be shipped to me?

 

Small orders ‘1 to 5 cards’ will be send by regular post. Larger order will be send by packaging with tracking number.

 

 

 

How long will it take to ship my order?

 

We will process your order within 2-5 business days, depending on whether you choose a custom or standard design. Once your order ships, it may take up to 1 – 2 weeks for your order to arrive, depending on your country. Most orders arrive within 1 weeks.

Returns

When ordering at Cubycard, a cooling off period of 30 calendar days after delivery is applicable, unless explicitly excluded by Cubycard.

 
The Customer has the right to return the goods delivered on the following conditions:

 

– The goods must not be damaged.

 

– The goods must be in a state for re-selling by Cubycard;

 

– After receipt of the returned goods by Cubycard, the order will be canceled. Any amount already paid by the Customer will be returned within 30 days of cancellation to the account of the Customer from the original payment.

 

– Cancellation of orders must be made in writing to Cubycard

 

The following goods are explicitly excluded from the right of return:

 

– Goods ordered for business projects;

 

– Custom made goods. Such specially ordered and/or customized goods cannot be returned

Shipping

How will my order be shipped to me?
Small orders ‘1 to 5 cards’ will be send by regular post. Larger order will be send by packaging with tracking number.

How long will it take to ship my order?
We will process your order within 2-5 business days, depending on whether you choose a custom or standard design. Once your order ships, it may take up to 1 – 2 weeks for your order to arrive, depending on your country. Most orders arrive within 1 weeks.

Returns

When ordering at Cubycard, a cooling off period of 30 calendar days after delivery is applicable, unless explicitly excluded by Cubycard. The Customer has the right to return the goods delivered on the following conditions:

  • (i) the goods must not be damaged.
  • (ii) the goods must be in a state for re-selling by Cubycard;
  • (iii) after receipt of the returned goods by Cubycard, the order will be canceled. Any amount already paid by the Customer will be returned within 30 days of cancellation to the account of the Customer from the original payment.
  • (iv) cancellation of orders must be made in writing to Cubycard

The following goods are explicitly excluded from the right of return:

  • 1. goods ordered for business projects;
  • 2. Custom made goods. Such specially ordered and/or customized goods cannot be returned

Upload your own design for the front side of your Cubycard

Your uploaded file should meet the following requirements:

  • – Save your design as a JPG/JPEG file.
  • – Make sure your image is 1350 by 851 pixels or equivalent. Maintain the aspect ratio to avoid stretching your design.
  • – Name the file using your first name followed by last name. For example, if your name is John Trevor, please name your file johntrevor. The file you upload should be johntrevor.jpg or johntrevor.jpeg.