Privacy policy

Categories of Personal Data

Cubycard processes the following categories of personal data:

• Contact and contact details;
• Financial data;
• Account information, including your password and username;
• Other personal data provided by you;
• Company data

Purpose of processing

The personal data processed by Cubycard are for the purpose of

• Contacting you to inform you about the services you have purchased and their execution;
• Performing its services;
• Improving the service;
• Making payments;
• Compliance with legal obligations;
• Marketing and communication purposes;
• Gaining insight into the use of the app;
• Improving the website by analysing visitor behaviour on the website;
• Sending out newsletters;
• Data exchange with third parties for the purpose of the provision of services.

Processing basis

The processing of personal data is only possible on the basis of the following principles: (i) legal obligation, (ii) performance of the agreement, (iii) obtained (explicit) consent of the data subjects, and (iv) justified interest. Personal data are processed in the provision of Cubycard's services. Cubycard will only process data that Cubycard deems necessary for (the improvement of) its services and will treat with care the (personal) data it has collected about you and your use of the services. The basis for processing these data is the agreement you have entered into with Cubycard. Personal data of you may also be processed by visiting the app and/or website https://cubycard.com/ if you have given permission to do so.

Processing necessity

The processing of your personal data is necessary in order to provide the service. The services offered by Cubycard cannot be fully executed without processing your personal data. If your explicit consent is necessary for specific purposes relating to the personal data, you must give your separate consent for this.

Automated decision-making

There is no question of automated decision-making.

Retention period

The personal data processed by Cubycard is kept in accordance with the relevant laws and regulations. If a longer retention period is necessary on the basis of legislation or regulations, the personal data will be stored for a longer period of time in accordance with these requirements. All (obtained) personal data will not be kept longer than is strictly necessary.

Processing by third parties

Cubycard only shares personal data with third parties insofar this is strictly necessary for the execution of an agreement, and to comply with relevant laws and regulations. Personal data will never be sold. Cubycard may have a legal obligation to share personal data with third parties. If personal data is shared with third parties, processing agreements will be concluded for this purpose. The third parties with whom personal data is shared are:

• The delivery service(s) used for the performance of the agreement. The categories of personal data that are processed are contact and name and address data as well as location information.
• The Payment Provider, for the execution of an agreement. The categories of personal data that are processed are financial data.
• The Accountant, for the performance of a contract. The categories of personal data that are processed are name and address details and financial data.
• Software Providers, for the execution of the agreement. The categories of personal data that are processed are location data, e-mail address and name and address details.
• Website Administrator, for the implementation of the agreement. The categories of personal data that are processed are the location details, e-mail address and name and address details.

Protection of Personal Data

Cubycard takes the protection of your personal data seriously and takes appropriate technical and organisational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, the cost of execution, as well as the nature, scope, context and purposes of the processing and the varying degrees of probability and seriousness of the risks to the rights and freedoms of individuals.

Disclaimer app and/or website

By using the app and website you agree to the disclaimer. Cubycard reserves the right to change the content of its app and website and/or this disclaimer at any given time without informing its customers and/or users of the app and website of this change. The content of the app and website has been compiled with the greatest possible care but may nevertheless contain inaccuracies or be incomplete. Cubycard accepts no liability whatsoever for damage caused by or arising from the use of the app and website. The use of this app and/or website is entirely at the expense and risk of a user of the app and website. No rights can be derived from the content of the app and/or website. All texts on the app and/or website are protected by copyright and are the property of Cubycard insofar as they do not belong to third parties.

Cookie statement

Cubycard uses technical and functional cookies to optimise the website. Cookies are small text files that are transmitted when visiting a website, in order to make the user experience of visitors more efficient. Cubycard may, according to the law, store cookies on your device if these cookies are strictly necessary in order to use the website. Other types of cookies require your consent. We recommend that you accept the cookies regarding the user-friendliness of the website. Visitors to the website have a check in option.

The cookies used by Cubycard are functional cookies: these cookies ensure that the website functions properly. These cookies do not affect personal privacy, as such, no consent needs to be requested and granted. For example, these cookies store your browser settings so that optimal view of the website is ensured, or that the website remains accessible (load-balancing), as well as cookies that ensure that no other cookies can be placed (no-follow).

With your permission, we place ''tracking cookies'' on your computer. We use these cookies to track which pages you visit in order to build a profile of your online behaviour. This profile is not linked to your name, address, email address, etc., but is only used to tailor advertisements to your profile, so that they are as relevant to you as possible.

Cookies from Google are also placed on the Cubycard website for the purpose of Google Analytics. We do not keep track of what you do on the internet. Google Analytics may be required by applicable laws and regulations to provide access to this data. As a result, Cubycard cannot link information to a natural person. If you have any questions related to this matter, please contact us via support@cubycard.com.

Use of Social Media

Cubycard uses cookies from third parties to optimise the website. Some cookies are placed by third party services that are displayed on the website. By third parties are designated Google Analytics and Social Media (LinkedIn, Facebook, Twitter, Instagram). The use of cookies from other companies (third parties) is subject to the privacy and cookie policy of the company in question. When you click on the Social Media button on the website, a Social Media cookie is placed. This allows the Social Media party to recognize your IP address as soon as you share an article on the website. Cubycard refers you to the privacy and cookie statements of Social Media parties and the data and/or personal data they collect with these cookies.

Browser settings

If you do not want websites to place cookies on the device which you use to visit the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and must give your consent for the cookie to placed. If you opt to refuse, it may result in the malfunction of the website, for example. You can adjust your browser settings so that your browser rejects all cookies as well as cookies of third parties. You can also delete already placed cookies. To do this, you need to adjust the settings of your browser via the preferences, under privacy settings.

This privacy statement does not apply to third party websites that are linked to this website by means of hyperlinks. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We advise you to read the privacy statements of these websites before using them.

Rights of data subjects

As a data subject, you have the following rights:

• Right of inspection;
  As a data subject, you have the right to be informed whether or not your personal data is being processed and, if so, to obtain access to the processing thereof.
• Right of rectification;
  You have the right to obtain rectification and addition of incorrect data.
• Right of data erasure;
  Without unreasonable delay, a data subject should obtain erasure of personal data concerning him/her.
• Right to restrict processing;
  As a data subject, you have the right to restrict the processing of your personal data. Please contact Cubycard regarding this.
• Right to transferability of data;
  A data subject has the right to obtain the personal data relating to him/her which he/she has transmitted to Cubycard in a structured, common and machine-readable form, and also to transmit these data to Cubycard without being obstructed by the controller to whom they were transmitted.
• Right of objection;
  The data subject has the right to object at any time to the processing of personal data relating to him/her, including profiling on the basis of those provisions, for reasons relating to his/her particular situation. Cubycard shall cease processing of personal data unless there are compelling legitimate grounds for processing which override the interests, freedoms and rights of the data subject relating to the exercise, institution, or justification of legal proceedings.

Complaints

If you have a complaint about the way Cubycard handles your personal data, or if you wish to exercise any of the above rights, please contact us via the website, by e-mail support@cubycard.com. To ensure that you wish to exercise a right, Cubycard requests that you enclose a copy of your proof of identity. You may black out your passport photo and MRZ (strip with numbers at the bottom) to protect your privacy. Cubycard will respond to your request as soon as possible, but at the latest within four weeks. You can also submit a complaint to the Personal Data Authority (Autoriteit Persoonsgegevens). This is the competent enforcement authority. You can contact them via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes to the Privacy Statement

Cubycard may change the privacy statement at any time. The most recent version is published on the website. Always keep an eye on the website for the most recent version. If the new privacy statement has consequences for the way in which we process data that has already been collected regarding you, we will inform you by e-mail.

This version was last reviewed on 30 June 2020.